Hello hello hello, everyone!
The good news?
SHS and G3 are now working perfectly fine. There was a double harddrive failure, so we had to go through the process of working with the host to replace the failed harddrives and then restore from backups.
The bad news?
The automatic backup system apparently broke around April, so we've lost a couple of months of content. BOOO HISS. This sucks, and we're very sorry about it! G3's backups were just fine, though, so G3 is in tip-top-condition.
We're going to be working with G3 to try to create a better solution for this whole kerfuffle. SHS is fairly painful to host (as there's a HUGE amount of data to worry about), and it's difficult to find a solution that will work for everyone, but we're giving it a red hot go. We anticipate it'll take a while, though.
In the meantime -- everything is back to normal, sans a few months of posts and mod updates.
xo