All we see is a prisoner standing in the middle of her peoples demise and asking "Do you remeber my love?"
Well, what I saw was something different -- a woman addressing a man whom she supposedly loved once by this particular opening phrase 'It is I, your Queen'. A woman telling half-truth to the PC in order to make you do her bidding without disclosing the nature of the attacker and what was done to him, even though this information is vital to her would-be-savior. And asking a man with no soul if he 'can remember his love' sounded like a rather cruel joke to me. She is a high priestess of Seldarine, 'she' of all elves should know what disconnection from the Spirit does.